Beyond the AI ‘Escape’ Headlines
The idea of an AI system “escaping” its testing environment and attacking another organisation made for compelling headlines after reports
Thinking
Tag: trust
How trust in AI is built, challenged and maintained. These stories explore transparency, reliability, human judgement and the factors that influence whether people feel confident relying on AI systems.
Thinking
When Identity Becomes Something To Protect
For much of the internet’s history, identity was something we rarely questioned.
Thinking
We’ve Had This Conversation Before
Every major technological shift arrives with predictions that work will never be the same again.
Interviews
The AI Adoption Organisations Can’t See
Much of the conversation around AI adoption focuses on helping employees embrace new technology.
Thinking
The Jobs Nobody Was Hiring For Five Years Ago
Much of the conversation around AI focuses on jobs that might disappear.
In the Wild
The 20,000 Edits Behind An AI Play
Artificial intelligence has helped create a new play in the style of the 17th-century playwright Molière.
Interviews
Why Customer Journeys Rarely Go To Plan
We often talk about customer journeys as though they’re linear.
Quick Thinking
Is AI Becoming A Kind Of Digital Folie À Deux?
Folie à deux is a psychological term describing a belief that becomes reinforced between two people because it is rarely
Thinking
Why AI Projects Stall Inside Organisations
For all the conversation around artificial intelligence, many organisations are discovering the hardest part is not the technology itself. It
In the Wild
The Rise Of Artificial Personalities
If there has been one unexpected AI trend over the past year, it’s not another chatbot or image generator. It’s
