Who Should Walk Into Dangerous Places?
Robot dogs have become one of the more recognisable images of modern robotics.
In the Wild
Tag: automation
Where AI is used to carry out tasks with little or no human input. These stories explore what’s being automated, where it works well, and where reducing human involvement can introduce new risks, challenges or limitations.
In the Wild
The Quiet Work That Keeps Public Services Moving
Public services depend on thousands of routine processes that most people never think about.
Interviews
Why Customer Journeys Rarely Go To Plan
We often talk about customer journeys as though they’re linear.
In Practice
How AI Could Change Employee Onboarding
Employee onboarding has always been a balancing act.
Explainers
What Is Agentic Commerce?
Agentic commerce describes a way of shopping where AI doesn’t just help people find products. It can also complete parts
Thinking
Beyond Faster And Cheaper: The IKEA Question
Many AI conversations begin with efficiency. How can we automate a process? How can we reduce costs? How can we
In Practice
The Invisible Work AI Is Starting To Do
When people talk about artificial intelligence, the examples are often dramatic. AI writes code, generates images, analyses vast amounts of
In Practice
What Happens When AI Starts Helping Us Understand Nature?
There are around 400,000 known plant species worldwide, and scientists believe many more remain undocumented.
In Practice
From Farm To Fork: How AI Is Influencing Food
Artificial intelligence is quietly becoming involved in more parts of the food chain than many people realise.
Thinking
The Shift From Links To Answers
For most of the internet’s history, the relationship between publishers and search engines was relatively straightforward.
