Decoded Thinking

Decoded Thinking

What is “Applied AI”

chatbot on mobile

What is applied AI, explained simply

Applied AI refers to the use of artificial intelligence in real-world situations to solve specific problems. It’s the difference between developing AI and using it.

Instead of building new models from scratch, applied AI focuses on taking existing technology and putting it to work – whether that’s improving customer support, detecting fraud, or helping doctors analyse scans. Most businesses aren’t creating AI, they’re applying it.

In practice, this might look like a chatbot handling customer queries, a recommendation engine suggesting products, or software flagging unusual financial activity. It’s often less about cutting-edge breakthroughs and more about making things faster, cheaper, or more consistent.

The interesting part isn’t the technology itself. It’s where and how it’s used.

Image sources

  • chatbot on mobile-1200: ©Tim Witzdam from Pexels via Canva.com

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