Why AI Needs a Human Layer
Much of the conversation around AI has focused on helping people understand the technology.
Quick Thinking
Category: Thinking
A space to step back and make sense of what’s changing. These pieces explore patterns, tensions, and second order effects, not just what AI can do, but what it’s starting to change. Less about answers, more about understanding what’s unfolding and what to pay attention to next.
A space to step back and make sense of what’s changing. These pieces explore patterns, tensions, and second order effects, not just what AI can do, but what it’s starting to change. Less about answers, more about understanding what’s unfolding and what to pay attention to next.
Thinking
AI Changes Motivation More Than It Changes Work
For much of the discussion around artificial intelligence, the focus has been on jobs.
Quick Thinking
When AI Becomes The Mystery Shopper
Mystery shoppers have been helping retailers test the customer experience for years. They pose as ordinary customers, ask questions, attempt
Thinking
What Do We Actually Mean By Human-Centred AI?
Human-centred AI has become one of those phrases that appears almost everywhere.
Thinking
The Problem With Measuring AI By Tokens
For years, organisations have searched for ways to measure technology adoption. First it was software licences. Then it was active
Quick Thinking
The UK Now Has An AI Minister. What Happens Next?
The UK Government has given AI a more prominent place at the Cabinet table.
Thinking
Who Does Your AI Represent?
For the past two years, organisations have been learning how to work with AI in the workplace.
Quick Thinking
Before AI, There Was CGI
Long before people questioned whether an image had been created by AI, another technology was changing what audiences believed was
Thinking
The AI Debate Has Reached The Water Supply
For years, artificial intelligence has largely been discussed as though it exists entirely in software.
Quick Thinking
Can AI Make Experts Less Expert?
Much of the conversation around AI focuses on replacement.
