The Planes That Never Came Home

A World War Two story about missing data, survivorship bias and why the evidence we don’t see can matter just as much as the evidence we do.

This clip is taken from a recent conversation with Paul Weald, The Contact Centre Innovator for Decoded Thinking.

During the discussion, Paul reflected on a famous World War Two example that continues to shape how we think about data, evidence and decision-making today.

The story illustrates a simple but powerful lesson: sometimes the most important information is the information we don’t have.

Read the related article: What World War Two Can Teach Us About AI Bias.