What Do We Actually Mean By Human-Centred AI?
Human-centred AI has become one of those phrases that appears almost everywhere.
Thinking
Tag: Natalie Calvert
Natalie Calvert
Customer Leadership | Human-AI Leadership | Customer Experience | Organisational Performance
Natalie Calvert is founder of HuddleCX, a leadership consultancy helping organisations build high-performing customer teams in an increasingly AI-enabled world. With more than 35 years’ experience working across customer service, contact centres and executive leadership, she helps organisations strengthen leadership capability, improve customer and employee experience, and deliver measurable business performance.
Through HuddleCX, Natalie works with organisations to equip leaders for the changing relationship between people, technology and AI. Her conversations with Decoded Thinking explore customer leadership, organisational culture, AI adoption and why leadership remains one of the most important factors in successful transformation.
LinkedIn: https://www.linkedin.com/in/nataliecalvert/
Website: https://www.huddlecx.com
Interviews
The AI Adoption Organisations Can’t See
Much of the conversation around AI adoption focuses on helping employees embrace new technology.
