Tag: GAIA-CC

AI | Customer Experience | Independent Consultants | Market Intelligence

GAIA-CC is a global community of more than 250 independent CX, CCaaS and AI consultants and analysts who influence enterprise technology decisions. It brings together these independent voices through industry events, briefings and market intelligence, including its current Market Pulse research into what consultants are recommending across CCaaS, Conversational and Agentic AI, and Sovereign AI. The organisation aims to give vendors greater insight into, and access to, the independent experts increasingly shaping customer buying decisions.

Its conversations with Decoded Thinking bring together independent perspectives on how AI and customer experience technologies are evolving, what organisations are actually adopting and the decisions shaping the market.

Website: GAIA CC
LinkedIn: GAIA CC on LinkedIn